Refund Policy

  1. Time - We gladly accept returns within 30 days of receipt for items in new condition.
  2. Method of Refund - the refund will go back to your original payment method. For example, if you used a credit card to purchase the order, we would refund that credit card.
  3. Product Condition - Returned items must be in new condition and with their original package.
  4. Contact Info - Email: customer@avakarlsson.com
  5. Charges - As a start-up business, we do require the customer to cover the returning postage.

ATTN: For any return, please contact our customer service before you send out the return package. We do not accept returned items that were sent back by you directly without contacting us first.